How can we help?
Find a quick answer below, or send us a message and we’ll get back to you.
Frequently asked questions
Quick answers to what people ask us most.
What is Kabilo Mart?
A monthly credit line for kitchen staples. You get your food items now and pay for them on the last day of the month.
Do I need an account?
No. Browse, fill your basket and apply with your details. We’ll use your phone and email to keep you updated.
How long does approval take?
We aim to review applications within one working day. You can track the status from your account.
How much credit can I get?
Each account has a monthly limit based on your application. Your available credit is shown in your account.
Can I change my order after applying?
Contact support as soon as possible. We can change an order until it has been approved.
What if I can’t pay on time?
Contact us before your due date. We’ll work with you on a plan.
Other ways to reach us
Our team is available Monday to Saturday, 8am to 6pm.
Send us a message
We reply by email, usually within one working day.